Returns Policy

We want you to be completely satisfied with your purchase and HAPPY!

Please email hello@lacupelladesign.com tell us about it before returning any merchandise.

• All return requests for unwanted items must be made within 30 days of receiving the order. 
• Only sealed, unopened and UNUSED merchandise in its original packaging will be accepted.  
• We priced all our products at a fair price for our customer benefit and order FREE shipping with no minimum order amount, therefore, we DO NOT offer free return shipping at this time.   

DAMAGED ITEMS OR WRONG ITEMS SHIPPED

Please take some pictures and shoot us an email and we will take care of it. 

REFUSED ORDER OR INCORRECT ADDRESS

Please be nice, if do you do not absolutely have to do it, please do not refuse your order from the carrier. Also, please give us the correct shipping address during checkout. For refused order and incorrect address given, full shipping and return shipping cost will be charged.